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| | Most common issues can be solved by installing the newest version of ZoomAlbum™ Creator 2.1 software or by reviewing the information below.
| | Printing Issues and Solutions | | Printer Compatibility | | Exporting ZoomAlbum Files | | PC System Requirements for ZoomAlbum | | ZoomAlbum Creator™ Software Users Guides | | |  Printing Issues on Select HP Printers (Posted: Dec 06, 2005; Updated May 14, 2007) | | | Some models of HP All-In-One Printers may cause feeding problems when printing ZoomAlbums. Please review the information below carefully. Most other printers do an excellent job of printing ZoomAlbums.
Please take time to review the information below... many printing issues can be solved with a little advance knowledge. | | |
| | Printing Issues and Solutions | | | - Paper jams or will not feed into my printer.
Solution: Attach a piece of 8.5" x 11" paper to the back of the ZoomAlbum Sheet, (use a light adhesive tape), and then gently guide the paper into the initial part of the feeding cycle.
- Printer has a paper feed tray at the bottom and the printer will not take my photo cover sheet.
Solution: Attach your photo cover sheet to the bottom right corner of an 8.5" x 11'' sheet, (use a light adhesive tape) and then select Print Cover. Gently guide the paper into the initial part of the feeding cycle.
- I am not sure if I should try my HP All-in-One Printer.
Solution: E-mail support@ZoomAlbum.com and Zoom Album Inc will attempt to provide additional guidance for your particular situation.
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| | Printer Compatibility | | | | There are no known compatibility issues with these printers: |
Canon | |
Pixma Series |
Epson | |
Epson Stylus® Series |
| | | | Exporting ZoomAlbum Files (use this when transferring files to a computer connected to a more compatible printer). | | | - In your ZoomAlbum Creator software, select Manager, then highlight your album file and click Export at the bottom of the screen.
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| | | | PC System Requirements for ZoomAlbum | | | | Operating System - Windows XP or Windows Vista | | CPU - Pentium 1 GHz (x32) or higher | | RAM - 512 MB minimum, 1GB or more recommended | | Available Disk Space - 1GB free disk space | | Printer - Inkjet photo printer |
| | | | Macintosh® System Requirements for ZoomAlbum | | | | Operating System - Apple Macintosh OSX V10.2.6 and higher/Power Macintosh G3 500MHz or higher | | Screen Resolution - 800x600 pixels with 32 bit color quality or greater | | Available Disk Space - 1GB free disk space | | Printer - Inkjet photo printer |
| | | | ZoomAlbum Creator Software Users Guides | | | |
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